精准服务视角下数据驱动的图书馆员画像研究

白苏红

图书馆工作与研究 ›› 2020, Vol. 1 ›› Issue (10) : 75-83.

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ISSN 1005-6610 CN 12-1020/G2
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图书馆工作与研究 ›› 2020, Vol. 1 ›› Issue (10) : 75-83. DOI: 10.16384/j.cnki.lwas.2020.10.011
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精准服务视角下数据驱动的图书馆员画像研究

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Research on Data Driven Librarian Portrait from the Perspective of Precision Service

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摘要

在分析精准服务视角下图书馆员画像的必要性、可行性基础上,探讨图书馆员画像的实现方法和应用场景。精准服务视角下,数据驱动的图书馆员画像的逻辑结构和实现流程主要包含数据预处理、馆员画像模型建构、馆员画像标签系统建立和馆员画像质量评价4个环节。图书馆员画像在促进馆员自身的认知和发展、支持图书馆决策管理、有效关联图书馆资源和服务、匹配用户画像等方面有良好的应用场景。

Abstract

Based on the analysis of the necessity and feasibility of librarian portrait from the perspective of precision service, this paper discusses the implementation methods and application scenarios of librarian portrait. From the perspective of precision service, the logical structure and implementation process of datadriven librarian portrait mainly include data preprocessing, librarian portrait model construction, librarian label system establishment and librarian portrait quality evaluation. Librarian portrait has a good application prospect in promoting librarians' cognition and development, supporting library decisionmaking and management, effectively connecting library resources and services, matching user portraits and so on.

关键词

精准服务 / 图书馆员画像 / 数据驱动 / 应用场景

Key words

Precision service / Librarian portrait / Data driven / Application prospect

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白苏红. 精准服务视角下数据驱动的图书馆员画像研究[J]. 图书馆工作与研究, 2020, 1(10): 75-83 https://doi.org/10.16384/j.cnki.lwas.2020.10.011
Bai Suhong. Research on Data Driven Librarian Portrait from the Perspective of Precision Service[J]. Library Work and Study, 2020, 1(10): 75-83 https://doi.org/10.16384/j.cnki.lwas.2020.10.011
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