Analysis of the Technical Support Service of University Library in the Post Epidemic Era——Taking the Investigation of Technical Support Service of 18 University Libraries in Tianjin as an Example

Yuan Jun

Library Work and Study ›› 2021, Vol. 1 ›› Issue (7) : 41-48.

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ISSN 1005-6610　CN 12-1020/G2
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Library Work and Study ›› 2021, Vol. 1 ›› Issue (7) : 41-48. DOI: 10.16384/j.cnki.lwas.2021.07.006

Analysis of the Technical Support Service of University Library in the Post Epidemic Era——Taking the Investigation of Technical Support Service of 18 University Libraries in Tianjin as an Example

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Abstract

The current situation of network transformation of university library resources and services highlights the bottleneck of technical support. Through literature research and practice investigation on the technical support services of 18 university libraries in Tianjin, this paper explores the effective strategies to enhance technical support in the post epidemic era, that is, promoting the use of network resources with technical support; promoting the ubiquitous service mode with technical equipment; promoting the serialization of user education with technical training; promoting the personalized creation of users with technical innovation; promoting the business continuity of university library with cross-border technical cooperation.

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Post epidemic era / University library / Technical support / Support service

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Yuan Jun. Analysis of the Technical Support Service of University Library in the Post Epidemic Era——Taking the Investigation of Technical Support Service of 18 University Libraries in Tianjin as an Example[J]. Library Work and Study, 2021, 1(7): 41-48 https://doi.org/10.16384/j.cnki.lwas.2021.07.006

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Supervisor: Tianjin Municipal Bureau of Culture and Tourism
Organizer: Tianjin Library (Tianjin Children's Library, Tianjin Ancient Books Protection Center)
Tianjin Library Society
ISSN 1005-6610　
CN 12-1020/G2
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