高校图书馆官网服务内容用户满意度研究——基于Kano模型的分析
潘霞 黄智宇
Research on the User Satisfaction of the Service Content of the Official Website of University Library——Based on Analysis of Kano Model
Pan Xia, Huang Zhiyu
图书馆工作与研究
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2022, (11): 105
-112,120
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DOI: 10.16384/j.cnki.lwas.2022.11.010
