公共图书馆阅读推广服务提升策略——基于SERVQUAL模型的用户满意度分析
米国伟 韦颖 霍亮
Improving Strategies for Reading Promotion Services in Public
Libraries——User Satisfaction Analysis Based on SERVQUAL Model
Mi Guowei, Wei Ying, Huo Liang
图书馆工作与研究
.
2025, (2): 103
-112
.
DOI: 10.16384/j.cnki.lwas.2025.02.006
