Xiang Shang, Liu Wenbin, Wang Zhanghua, Zhang Zhongqingyang
Library Work and Study. 2026, 1(5): 27-38.
Based on grounded theory method, combined with the "stressors—strain—outcome" model, this paper codes and analyses 27 interview samples to construct multi-dimensional stressors and transmission paths model of information anxiety in the context of AIGC information overload among college students. The study finds that information anxiety are affected by cognitive load, user characteristics, information quality, technical complexity and task situation, which together constituted the information overload of AIGC, and acted on information anxiety through 11 transmission paths and two transmission modes. It also puts forward strategies to relieve college students' information anxiety, namely build AIGC information literacy education program, improve information literacy and technology application ability of students; optimize the interaction between system function and scene, block the transmission paths from low-quality information to information anxiety; strengthen technical transparency and controllable iteration, reduce information anxiety caused by technical complexity; improve the multi-agent collaborative governance mechanism, resolve the absence of norms and information anxiety in the task situation.